Frequently Asked Questions

Timeframes depend on the type of repair, parts availability, and whether the vehicle needs structural or paint work. After we assess the damage, we’ll give you a realistic completion estimate and keep you updated if anything changes. Our goal is always a fast turnaround without cutting corners on safety or finish quality.

Yes, we service and repair all makes and models, including sedans, SUVs, 4WDs, and light commercial vehicles. Whether your car is Australian, European, or Asian, our technicians have the tools and experience to handle both crash repairs and mechanical work properly.

You’ll find us at 422 Churchill Road, Kilburn SA 5084. We’re conveniently located for customers across Adelaide’s northern suburbs, and our workshop is set up to handle everything from collision repairs to full mechanical servicing under the one roof.

Yes. Our team includes skilled panel beaters, spray painters, motor mechanics, and auto-electrical technicians who take pride in doing the job right. We invest in professional equipment and ongoing training so every repair meets high standards of safety, reliability, and finish.

Definitely. Accidents are stressful, so we focus on making the next steps simple. We’ll assess the damage, explain your options, help with insurance paperwork if required, and guide you through the repair process from start to finish. If your car isn’t drivable, we can also help you arrange towing through trusted partners.

Yes, we provide wheel alignment in-house for all makes and models. Proper alignment improves handling, tyre life, and safety, so we recommend checking it if you’ve had impact damage, replaced tyres, or noticed pulling or uneven wear.

Yes. We use professional colour-matching technology to match your vehicle’s existing paint accurately. Our dust-free, baked spray booth and quality paint system allow us to blend repairs seamlessly, so the finish looks consistent across the whole vehicle.

When you arrive, we book your vehicle in, take a careful look at the damage or issue, and photograph the car for records. We then prepare a clear written quote and explain the work in detail. If repairs proceed, we keep you updated throughout the job and only carry out additional work if you approve it in writing first.

Yes. If your vehicle isn’t safe to drive after an accident, we can help organise towing to our Kilburn workshop through reliable towing partners. We’ll talk you through what to do next so your car gets here safely and the repair process can start quickly.

Yes, paintless dent repair is available when the damage is suitable for it. If a dent can be removed without affecting the paint surface, we’ll recommend that option because it can preserve the original finish while still restoring the panel properly.

Our paintwork is professionally matched and applied in a controlled, heated spray booth for a clean, durable finish. We also provide a lifetime limited guarantee on our paintwork, giving you confidence that the colour, gloss, and protection will last as intended.

Yes. We repair and refinish bumpers, panels, dents, scratches, stone chips, and other common exterior damage. Our aim is to restore both the appearance and the strength of the affected area, so your vehicle looks right and stays protected.

Yes. If a collision has affected the vehicle’s structure or alignment, we have specialist equipment to measure and realign the chassis accurately. Correct structural alignment is essential for safety, handling, and proper panel fitment, and we treat it as a key part of quality crash repairs.

Yes. We carry out logbook servicing according to manufacturer specifications, using the correct fluids and procedures for your vehicle. We also stamp your logbook after each scheduled service, helping you maintain warranty requirements while getting trusted local servicing in Kilburn.

We handle a wide range of mechanical repairs and maintenance, including engine and drivetrain work, brakes, suspension, steering, exhaust repairs, cooling systems, and general fault repairs. Because mechanical services are fully integrated with our crash repair work, you don’t need to visit separate workshops to get everything sorted.

Yes, when appropriate. Some vehicles are marketed as “sealed for life,” but real-world conditions can still require servicing. We inspect the transmission, advise you honestly, and use manufacturer-specified fluids so the system is serviced correctly for your make and model.

We use professional diagnostic scan tools and modern fault-finding procedures to identify issues accurately. Whether it’s a check-engine light, ABS warning, airbag light, or an intermittent performance problem, we read the system data, test properly, and explain the cause before recommending repairs.

Yes. We service and re-gas car air conditioning systems using licensed equipment and the correct refrigerants for your vehicle. Our process includes vacuum and leak testing first, so we don’t replace parts unnecessarily and you get a reliable, cold-running system.

Yes. We handle auto-electrical repairs such as battery and charging problems, starter motors, alternators, lighting faults, power windows, central locking, wiring issues, and electronic system faults. We also diagnose complex electrical problems in modern vehicles using advanced tools.

Yes, we supply and fit new tyres for any size or brand, and we do wheel balancing in-house. If you’re unsure what tyres suit your driving needs, we’ll guide you toward safe, reliable options without pushing unnecessary upgrades.

Our wheel alignment service uses precision 3D alignment equipment to set your wheels to the correct angles. We provide a printed before-and-after report so you can see exactly what was adjusted, and you’ll notice improved steering feel, tyre wear, and overall stability.

Yes. Our alignment and repair equipment allows us to work on lowered or modified vehicles as well as standard cars. We take extra care to measure and set things correctly so performance and safety are maintained.

Yes. We fit bullbars to many 4WD and off-road vehicles and repair bullbars that have been damaged in an impact. We also install other compatible 4WD accessories and make sure everything is mounted securely and aligned properly.

Yes, we offer ceramic coating and paint correction as optional add-ons for customers who want extra gloss and long-term paint protection. We keep these services flexible and quote them based on your vehicle’s condition and goals.

Yes. Clear communication is part of our service. For longer jobs, we send progress updates by SMS, and if we discover anything unexpected, we explain it and wait for your written approval before continuing. That way, you stay in control of both the work and the cost.

We do have a loan car available in limited numbers, and it’s offered depending on availability and conditions. If you think you’ll need one, let us know early and we’ll do our best to help.

We accept EFTPOS, credit card, cash, and standard electronic payments. We keep payments straightforward and don’t add surcharges, so you can choose what’s easiest for you.

Safety is the foundation of every job we do. After repairs, we check the vehicle’s structural integrity, panel fitment, mechanical operation, and road safety before handover. Our aim is for your car to drive as confidently and safely as it did before the incident.

Having crash repairs and mechanical servicing under one roof saves you time and hassle. Instead of moving your car between different repairers, we coordinate the entire job in-house, which means faster solutions, clearer accountability, and a smoother experience for you.

As soon as you’re safe and able to do so. Quick contact helps us assess damage early, guide you on your next steps, and start the repair process before issues worsen. Even if you’re unsure about insurance or costs, we’ll talk you through your options calmly.

Yes. We handle private repairs every day and treat them with the same care as insurance jobs. We’ll inspect the vehicle, give you an honest quote, and advise you on what’s worthwhile so you can make a confident decision.

Yes, we repair and service light commercial and fleet vehicles, including vans and work utes. We understand how important uptime is for businesses, so we focus on efficient scheduling, reliable workmanship, and clear communication to get your vehicle back on the road quickly.